What does it mean when Windows Media Player says:
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file?"
This means that Windows Media Player is unable to play the file that was set to be played, either in a playlist or chosen manually.
How can I fix it?
You can fix it, if you know that it is not the file and/or files, but the computer (simple test - play it on another computer)
First, make sure that the file type is supported by Windows Media Player. You can view a list here
If it is supported, check that codecs are automatically downloaded.
You can do this by going to the Tools menu, then click "Options" and choose the "Player" tab, then make sure that "Download codecs automatically" is checked.
If that is checked, try to re-download the codec. You can download the Codec Installation Package for versions of Windows Media Player 7.1 or later here
If this doesn't work, try to play the file(s) in another player, such as iTunes. Also make sure you have all updates for Windows Media Player and you have the most recent version (11).
This page was last modified on 07/28/07 02:10 PM